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Receipt of international orders take 5-8 business days. Generally, the total processing time and shipping are equal to the total delivery time. The processing time generally ranges from 24 hours to 2 days. Processing time includes receiving your order, transmitting information to the appropriate warehouse, packing and shipping the item to. After completing the treatment, the expedition begins. Transport time is the transit time express delivery from the warehouse to your delivery address.
We will not be liable to charge customs fees in each country. We charge full shipping price for all returns and international trade.
* For packages that are not claimed or returned because of incomplete address, the actual shipping costs will be deducted from the refund.
* If your order does not arrive on time, there may be delay due to compensation processing customized for your country. Feel free to email us to help you locate your package at any time.
Order tracking is available in the My Account page or send you a tracking link with the tracking number by email when the order was shipped.
If your order appears late, you should consider the following points:
* Delivery occurs only on weekdays, Monday through Friday.
* Of certain holidays that carriers do not pick up or deliver.
* We invite you free to contact us for further assistances.
--Before enjoying easy exchange & return policy, you must contact us for shipping address if you want to send items back. All items sent back to us must be in their original condition i.e. unworn, unwashed, with all tags attached.
--Please confirm the color, size and style when placing your order according to pictures we offer. After receiving our products, if you are not satisfied with color or size, but not quality problems, exchange or partial refund of purchase amount are available. All costs (supplier's shipping cost and buyer's returning cost) associated with the return will be paid by the customer.
--As to quality problems or mistaken version, please take photos of the items and send them to us. We take full responsibility if quality problems are concerned.
--If you would like to exchange items for a different style or request refund, please inform us the tracking number after the items are being shipped back. Once we receive your package, we will ship the item you reorder or refund your payment, all costs (supplier's shipping cost and buyer's returning cost) associated with the return will be paid by the customer.
--If you have any questions about returning your products, please contact us!
5.No return or exchange under these situations:
1) We do not accept items that with any quality problem which is due to subjective awareness of defective goods.
2) We do not accept the returns of any item that has been used, damaged, engraved, or altered by the third party.
3) We do not accept items that are unauthorized, packaged incorrectly, or improperly insured.
We appreciate your understanding.
If you did not receive tracking number within 3 days after order placed, our emails may be regarded as spam by your e-mail server. In this case.Pls contact us.